Resources for everyone
Do you have a query?
If you are looking for assistance with a Consentry powered service, we have a dedicated area for app and service related .
Please log your query and your request will be sent straight to the most appropriate person.
- here’s some quick answers and links to common queries:
How do I check up on my test results? +
Check test provider and follow their support service. We also do that for you but it may save you time.
Can I add more than one person to my Consentry app? +
Yes. Parents and carers can hold other individuals test results where appropriate.
How do I get help using my app? +
Report a bug or a general app query when you’re directly in the app on your phone, just shake your device or tap the help button.
Quick-start guide
Let’s get moving again here’s how to use Consentry and get your tests quickly verified.
Consentry app
code provided
Take a of cassette and calibration card
, follow the manufacturer instructions
Take a photo of the
Consentry will verified by Helliob.io*
Download the quick-start guide here.
